Error E2 - The wheel motor is blocked
1. Turn off the lawn mower; move the lawn mower to an area without obstacles.
2. Turn on the lawn mower. Press START and then OK.
3. If the error persists, turn off the power; turn the lawn mower over and check if anything is preventing the wheels from turning.
4. Remove any obstacles, turn the lawn mower upright, turn on the power and press START and then OK.
Error E3 - The cutting motor is blocked
1. Turn off the lawn mower.
2. Turn the lawn mower over and check if anything is preventing the blade disc from turning.
3. Remove any obstacles.
4. Turn the lawn mower upright and move it to an area with shorter grass or adjust the cutting height higher.
5. Turn on the lawn mower. Press START and then OK.
Error E4 - The bump sensor is activated
1. Turn off the lawn mower.
2. Move the lawn mower to an area in your lawn without obstacles.
3. Remove the cover and check the magnet on the back of the cover. If there is no magnet, contact after-sales service to replace the cover.
4. If the magnets are in place, check if the connection of the rubber holders between the cover and the lawn mower is secure. If loose, please reinstall them correctly.
5. Turn on the power. Press START and then OK.
Error E5 - Lifted
1. Turn off the lawn mower.
2. Move the lawn mower to an area without obstacles.
3. Turn on the lawn mower. Press START and then OK.
4. If the error continues, turn off the lawn mower.
5. Turn the lawn mower over. Check if anything is preventing the front wheels from turning.
6. Remove any obstacles, turn the lawn mower correctly, turn on the power and press START and then OK.
Error E6 - Upside down
1. Turn the lawn mower so that it stands on its wheels.
2. Press START and then OK.
Error E7 - The angle sensor is activated
1. Turn off the lawn mower.
2. Check that the slopes of the ground do not exceed the required limits.
3. Move the lawn mower to a flat area.
4. Turn on the lawn mower. Press START and then OK.
Error E8 - Docking error
- Check if there is a 1-metre straight cable in front of the charging station.
- Check that there is no rust/oxidation on the charging poles.
- Check that the charging station is placed in a horizontal position.
- Check that the charging station is not bent.
Error E9 - Stuck
1. Place the lawn mower in an area without obstacles.
Error BP - Battery protection
1. Check the battery temperature. If the temperature is too high, wait until the battery has cooled down. If the temperature is too low, wait until the temperature is above 5 ℃.
Error E12 - Battery error
Contact After Sales to replace the battery.
Error E13 - Charging error
1. Check if the poles on the charging station are clean; if not, they should be sanded with fine sandpaper to ensure a good connection.
2. If the error continues, contact customer service.
Error E14 - Exceeds usable area
1. Reduce the lawn mower's working area as specified in the manual.
2. If the error continues, contact customer service.
Error EE - Unknown error
1. Restart the lawn mower.
2. If the error continues, contact customer service.
Error LOCK - Continuous entry of incorrect passwords
1. Keep the lawn mower ON continuously for 10 minutes.
2. After 10 minutes you can enter your password again.
3. If you have forgotten your password, contact customer service.
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